customer's voice

24 Jan. 2024  Mr,L(USA)
I received my sword, what a beautiful masterpiece! I am glad to have a chance to get it. Thank you so much! Sincerely,

26 Jun. 2023  Mr,B (USA)
I just wanted to let you know I featured the Yasumitsu sword that I received from your company on my YouTube Channel. It is such a beautiful sword and koshirae I wanted to share it online.
Please see link: https://youtu.be/uXyuhuEHNcg
Thank You again so much for the great customer service! I put a link to e-sword in the description of the video.
Kind Regards,
California, USA

9 Jun. 2023  Mr,M (SWITZERLAND)
Hallo!
Vielen Dank für die sehr zuverlässige und schnelle Lieferung um die halbe Welt.
Ein Wunder ist geschehen!!! Ein Kindheitstraum in Erfüllung gegangen. Als Träger des 2. DAN Shorin Ryu International Karate eine Ehre für mich im Besitz eines Kulturgut es aus Japan zu sein. Eine hervorragende Qualität eines Katana haben Sie mir geliefert.
Ich freue mich weiterhin mit Ihnen Geschäfte zu machen.
Best wishes from Switzerland aus Zürich. Aus dem Land der Berge, Schokolade und Kühe.
Herzliche Grüsse und bis bald wieder.

05 May. 2023  Mr,PS (France)
Hove that everything is fine for you.
We received the katana made by Mr Miairi in very good condition and very well packed. Thank you very much.
Such a wonderful piece ! The work and talent of Mr Miyairi is unbelievable !
The quality of koshirae is above standard as well.
I am very happy and I feel good by admiring and taking care of the articles purchased in your web store.
I look forward to buying a new item in your very good selection soon.
Sorry to have been late for the answer.
Have a nice day
Once again thank you very much to you and your store !
p.s : Please feel free to use this answer in your guest advice list and show it to your future customers.

26 April, 2023  Mr,MO (USA)
The tsuba arrived in perfect condition. Thank you for packing this item so well. It will take an honored place in my collection. So far after 50 years of collecting, this is the only tsuba that I have found from Echigo.
Best regards,

26 April, 2023  Mr,VC (Canada)
I just wanted to let you know that the package has arrived safely and that the sword was beyond my expectations. The only thing of note was that the shirasaya was really loose and the blade slid out when I picked it up. I’ve already fixed that and everything else was fine. If I’m ever looking for another sword, I’ll definitely check out your products first.
Regards,

21 September. 2021  Mr,G (USA)
The shipment arrived today, Very quickly for clearance, I’m so happy and appreciate your help
I will definitely come back!
Btw: I have a question, can you let me know usually what time has the new items lineup?

Regards

27 April. 2021  Mr,M (USA)
Sorry for the delay, package arrived safe and sound. My 5’th Kuniie and the only one with this signature. Very pleased. Now I have to find a Kuniie tonto....

25 April. 2021  Mr,U USA (Japanese American)
Masahide arrived yesterday evening in perfect condition. I do not have words to tell you how pleased and impressed I am with this sword. I am most grateful for your patients and understanding with my desire not to have it shipped by surface mail. If it is no bother, I have a question.
Would you know who originally owned this sword or its past owners? This is such an exquisite katana, I would like to know about its provenance.
Thank you again for your patients and excellent service.

2 December. 2020  Mr,M (USA)
I received the Sukesada tanto. It is a nice example.
Thank you for your excellent packing job and fast service.
I look forward to doing business with you again in the future.
Best regards,

9 November. 2020  Mr,C, (GERMANY)
Thank you very much for the great service and a fantastic tsuba! The tsuba arrived today.
I am very happy.
Thank you so much and hope to do business again in the future.
Have a great day

4 November. 2020  Mr,J, (SOUTH AUSTRALIA)
The Daisho arrived safely today and thank you for having the Kashira repaired I am happy with the repair it looks fine.
I look forward to dealing with e-sword when all the problems currently prevailing finally subside.
Best regards

22 October. 2020  Mr,N, (USA)
Thank you very much for the tracking information.
The swords have already arrived today, and I am very pleased with them.
They are magnificent blades and very stout!
I am very impressed with your excellent communication, responsiveness, and service.
I look forward to more business with you in the future.
My highest compliments, and thank you very kindly.

7 September. 2020  Ms,N(Romania)
Hello!
I recieved the sword yesterday, Its amazing! We are very happy about it.
Thank you very much!
All the best, Blessings!

31 August. 2020  Mr,F(Italia)
Hello.
Thanks for the beautyfull token you shipped.
It's all perfect as usual with You.
I hope we will have more deals in near future.
Thanks a lot again and stay fine, You and your dears!
Sincerly best regards

21 August. 2020  Mr,S (SWEDEN)
Today i recived the tetsusen,very pleased and with interesting Japanese history.
Thank you very much,so happy for this item.
Hope you are in good health and take care.
 
Very best regards.

22 July. 2020  Mr,R (FRANCE)
Hello !
I received the cultural gem of your country with great emotion and respect. This Katana is superb! Thank you very much for accepting that I become the owner of this treasure! Stay healthy you and your loved ones.

2 July. 2020  Mr,O (MALAYSIA)
Just wanted to let you know that I have safely received the katana and I am satisfied with it. However, I do prefer the first katana that I bought from you. By the way, I really appreciate the beauty of the Japanese sword and wonder if you can share with me the criteria of a good katana. Once again, thank you very much for your patience and holding on the katana for me. Rgds

13 June. 2020  Mr,D (USA)
I just received the sword! It is beautiful and I am very happy. Thank you so much for this amazing piece! Have a great weekend, be safe and I look forward to doing business with you in the future. Please let me know if you ever have a korehira watanabe katana for sale. Take care! Regards,

18 February. 2020  Mr. A (HONG KONG)
Hello,
The parcel has received today. The katana is in very good condition and matching to your descriptions, I appreciated.
Thank you again and I am looking forwards to have new order with you again very soon.
Best Regards

23 December. 2019  Mr. A (Australia)
Hello
The kanenobu Gunto arrived safely today.
I am very happy with my purchase and thank you for the easy transaction.
I look for a Yasukunito in similar condition if you come across one.
Look for ward to doing more business with you.
Kind Regards

7 December. 2018  Mr. A (USA)
I just wanted to inform you that the sword arrived today and I'm very impressed with its presentation.
Thank you for allowing me the honor of being able to enjoy such a wonderful blade.
If you know Kumamoto Yatsushiro please let him know his blade will be well taken care of and respected.
I look forward to doing more Business with you in the future.

In the utmost sincerity,

23 October. 2017  Mr. F (Itaria Nihon Token Kyokai)
Thanks for a such wonderfull piece of Japan history and an interesting piece of study of its smithing school.
It is everything perfect as usually. Super fast ship, super carefully done package, and super clear communications.
It is important understand that some minor "defects" are not real defects, but plus of traditional swordmaking and other "defects" are nithing more than plus of the time flow.
I promise to respect this token and to mantain it to next keeper in better way i can.
Hope to have other deal with You in near future!

13 October. 2017  Mr. S (USA)
I just received the Naokatsu Tanto. I like it very much. i hope to deal with you in the future.
Best regards,

12 October. 2017  Mr. R (USA)
I received the Yari and the Koshirae and am very happy!
Now I am starting to save some money again to buy another Japanese sword.
I am looking for a Nagamaki with an ubu nakago, not a nagamaki-naoshi.
If you know someone that has one for sale for a reasonable price please let me know.
I will be watching the E-Sword website. Thank you again, it was a pleasure doing business with you.
I look forward to another successful business transaction with you. Have a good day sir,

3 July. 2017  Mr. R (USA)
I received the Yari and the Koshirae in very good condition!

I am very happy with the product and the service!
I am interested in buying another Omi Yari that is from the Koto era and has a nagasa (spear blade length) of 74 cm or longer.
I can afford the price of up to $4000.00 US dollars. I see you have another Omi Yari for the price of 750,000 Japanese yen.
I can not afford that price but should one become available in my price range I will be interested in purchasing it.

Thank you very much, and have a good day.

11 April. 2017  Mr. M (New Zealand)
Hope all is well with you.
Both courier parcels have arrived.
The Naginata is in lovely condition, thank you for such fantastic service and products.
It is a great pleasure dealing with you. And I look forward to my next purchase.
Again thank you very much.

Very kindest regards